Manager Operations

Executive Profile  

• Progressive experience over 18 years, Port & Terminals, International logistics, supply chain, innovation and change management.
• Leadership roles for 12 years –port operations, strategy and new business development; Global experience in planning and execution.
• Managed and directed multi-cultural and multi-national staff; Effective Leadership & People management skills.
• Multi-Functional skills; coordination, organize and direct diverse departments, optimization of resources; establishing efficiencies.
• Developed concepts and tools that can be used to achieve high quality and continuous improvement in operations ,consistently
• meeting and exceeding  customer requirements and expectations.

Current (2015-till date)

KP Planner - Planning and Operations at Abu Dhabi Ports; core responsibility to assist Ports - Terminal Manager to plan and execute polices, projects, improve efficiency and make better decisions overall to improve port operations, meeting customer service standards.

• Implementing policies, project planning, determining schedules and priorities .Project coordination and solutions.
• Business process improvement, establishing KPI targets and lead times.
• Cross functional role and assist decision makers to identify and solve a variety of problems, to clarify management objectives.
• Identifying key variables to maximize efficiency to ensure financial and non-financial targets are met.
• Assist corporate audit team in preparation and conduct of various audits viz. ISO, Internal and external.

• Identifying key variables to maximize efficiency to ensure financial and non-financial targets are met.
• Focused total quality management (TQM) for continual effort to improve service quality and achieve customer satisfaction.

Manager – Planning and Operations at CSAV Group Pvt Ltd; core responsibility for planning and scheduling of ships operated in Europe Middle east  and Asia region in addition to schedule integrity, cross functional coordination and cross cultural transformations.( 2008 to 2015)

• Container Stowage Planning, Supervision, Operation management, Business process improvement and solutions.
• Resource management, claim handling, surveys, inspections, KPI targets and establishing lead times.
• Bunker management & voyage planning for ships by creating & maintaining a master schedule that supports business forecasts.
• International exposure in dealing with Ports, Terminals and agencies across Asia, North America, Europe and Middle East.
• Monitoring Terminal productivity, ensuring optimum utilization in line with Line agreements and ensuring fast turnaround.
• Analysis of Cost Variance (Actual vs. Planned) and for deployment of new ships in service with due consideration of lifting teus.
• Optimization of Operational efficiency by maximizing Port throughput, Cost control initiatives and Container vessel utilization.
• Monitor day to day schedule of owned and partner vessels, suggest recovery options, monitor over allocations, slot swaps as per JWP.

• Ensure approved contracts and vessel sharing agreements between partners are followed in principle.

Manager (Shifts)  –Terminal Operations, Pipavav Port- A.P. Møller Maersk Terminals; managed and Lead a team in Container and Bulk   -  2007 to 2008  (

• Cargoes division with an exposure to entire gamut of operations management , global logistics and supply chain dynamics among others.
• Resource management, stevedoring management, inventory planning and control, quality and productivity management.
• Business process improvement, vendor management, cargo handling contracts negotiation, cost & claim management.
• Managing, motivating and instructing all operation staff, to establish efficient courses of action, set priorities, organize information.
• Efficiently execute daily tasks with considerations to high productivity, efficient utilization of equipment & labour for high productivity.
• Management of container yard planning and execution, yard density, equipment utilization and strategy/allocation changes.
• Handled ICD, rail and road movements of containers specifics related to gate in and gate out functions.
• Allotment of empty containers including reefers, vessel feeding and dispatches. Comply with terminal KPI and truck turnaround time.
• Appointed as Company’s quality management representative for Marine Operations for ISO 9001:2000 certification.

Senior Management Ranks - Employed at Anglo Eastern Management, a Hong Kong based company, progressing from junior operational roles to senior management (directing Cargo Care, Ship Management, technical operations) on their ocean fleet. ( 1998 to 2007 )

• Directed coordinated functions among departments & locations in conformity to established international laws & regulations.
• Environmental protection, safety management- headed planning, monitoring and training; audits and up-gradation assessments.
• Quality control, implementation & training – international processes, compliance per receivers’ criteria.
• Liaison with International Govt. Officials and regulators (Customs, Immigrations, etc.), Auditors.
• Ensure operations in normal & contingent situations; crisis assessment & response, civil liability and recovery.
• Cargo claim prevention, risk appraisal & analysis, hazardous cargo assessment, refrigerated cargo; training and guidance.

Junior officer - 1993 to 1998

• After passing out from TS Chanakya, one of the most prestigious training institutes in the world, was inducted in Shipping Corporation of India as apprentice.
• Training carried on crude oil tanker, general Cargo ship - container ship and Bulk Carrier.
• Extensive practical training for general management and operational skills on board ships.
• Promoted to 4 Officer on while serving on ship with an appreciation letter from the company. .

Professional Membership and papers

• Presented Paper on Port security and Development during the National Maritime Power series held in New Delhi in the year 2009.
• Member of Chartered Institute of Procurement and Supply, (CIPS) UK.

Achievements Minutiae 

• Developed & implemented an innovative cost saving concept addressing bunker fuel, contributing to an annual saving of 206K USD.
• Coordinated development & planning of controls and operational monitoring for Container and RORO yard strategies.
• Implemented cost reduction strategies in decisive manner by efficient planning and co- ordination of vessels which yielded in annual savings of 375K USD.
• Developed creative approaches for Business SOP integration for inter departmental functions.
• Cost control and effectiveness with respect to new container yard and RORO yard project implementation and compliance.

Extra Professional Qualifications

• Pre Sea Training: T.S Chanakya, Year 1993 batch.
• Certificate of Competency: Master “FG” Certificate from Govt . of India .
• B.Sc. Nautical Science from University of Mumbai.(Equivalent based on Master ‘s COC)
• Post Graduate Diploma from Management Development Institute,(MDI-Gurgaon). Specialization in Strategic Management and Marketing.(CGPA 6.84)
• Diploma in Export Management from Indian Institute of Export Management (IIEM), Bangalore.
• Internal Auditor for Quality Management systems (QMS) for Port and Container Terminal Operations from Lloyd Register.
• Lean Six Sigma Green Belt Certification for Quality and Process improvement from KPMG (Global Auditing Firm ).
• Completed Harvard Managementor Modules for performance support resource for leadership and management skill development.
• Pursuing Diploma in Procurement and Supply from CIPS, UK ( joined Sept 2016)

Synopsis

• Resource management, stevedoring, inventory planning and control, productivity management, business process improvement, vendor management, cargo handling contracts negotiation, cost management, contingency management, claims management.
• MBA in Strategic Management and Marketing from MDI Gurgaon.
• Global experience in handling container vessels planning and operations across five continents.
• Clear understanding of Liner business operation process both marine & Landside including technological interface.
• Port Operations, Container terminal experience, Cost control practices by removing bottlenecks with recommended actions for resolutions.
• Drive relationship management with diverse stakeholders -HQ, Trade desk, Cluster Operations team and Agencies. Strong Analytical, communications skills, handling at multiple organizational levels.
• Lean Six Sigma Green Belt certified from KPMG.

Age – 40 years (DOB: 16 May, 1976)

Place: Abu Dhabi, Dated – 25 Dec 2016